February 11, 2014

Tiếng Anh giao tiếp du lịch, bài 1: Tại đại lý lữ hành

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Tiếng Anh giao tiếp du lịch, bài 1
Tình huống đến đại lý lữ hành đặt tour du lịch. Bạn đang xem bài đầu tiên trong 10 tình huống giao tiếp tiếng Anh khi đi du lịch, đây là loạt bài hướng dẫn cách giao tiếp tiếng Anh khi đến một nước nói tiếng Anh.

Arranging a trip - Sắp xếp một chuyến đi


- Good morning, Sir. How can I help you?
- Well, I have some time off from work next month and I was thinking of going to Australia

- That sounds great. How long is your vacation?
- Just one week. My last day at work is 26th of July and I go back on the 3rd of August.

- OK. Here's our Sydney brochure. Have a look and see if there's a hotel you like.
- Oh! This one is good. The Four Seasons Hotel. It's expensive but I've been told it's very nice.

- Yes, it's a very high-class hotel. I'm sure you'll enjoy your stay there. Would you like me to make the booking now, sir?
- Yes, please.

Giving personal information - Khai báo thông tin cá nhân


- I just need to take some personal information. What's your full name?
- Martin Andrew White.

- And your address?
- 11 Sou Charoen Nakhon, Khlong San, Bangkok.

- And your telephone number?
- 026249734

- Do you have a daytime number I can call if necessary?
- Uh huh ... 027771212

- That's fine. Will you be traveling alone, Mr. White?
- Yup, just me.

- Ok. You finish work on Friday the 26th. so, shall I try to book your flight for the next day?
- Yes, please. And return flight on Saturday the 3rd of August.


Booking a flight - Đặt vé máy bay


- I'll just check availability. There are seats available on the Qantas Airways flight, but there a three-hour stopover in Singapore.
- Is there a direct flight that I can take?

- Yes, Malaysian Airways. That flight departs at 7 o'clock on Saturday morning and arrives at Sydney at 6.30PM local time.

- That sounds better but it's a little longer than I thought.
- Well, it's an eight-hour long flight. Don't forget the time difference. All the times given are local times.

- Oh, yes, that's right. They're 3 hours ahead, aren't they? Can I have the details of the return flight?

- Certainly. That flight departs at 6PM and arrives in Bangkok at eleven fifteen on the same night. Shall I reserve a seat for you?
- Yes, please.

Making a hotel reservation - Đặt phòng khách sạn


- Now let's reserve a room for you at the Four Seasons. Do you want a single or a double room?
- A single room will be fine, thanks. Will it have a view of the harbor?

- Oh, yes. All rooms have harbor views. They have a room available. Shall I make the confirmation?
- Yes, go ahead

- OK. So, now you have a room available at the Four Seasons from Saturday, the 27th of July until Saturday, the 3rd of August.
- That's great. Can I pay by credit card?

- No problem. So. it is sixty-two thousand bath, including your flight.
- OK. Here's my card. When will I be able to collect my ticket?

- It should be ready in a couple of days. I can call you at work if you'd like.
- Thank you very much.
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